Category Archives: Issues

Phishing Warning! ‘Your Apple ID was used…’ and ‘Your Apple Locked’

Edit: Second example added

Please be aware of a recent Phishing attack making the rounds, asking you to verify your apple account.
The verify link will take you to ‘www’
Just delete if you receive.


From: Apple <>
Subject: Your Apple ID was used to restore a device from one of your iCloud backups.
To: xxxxxxxxx <>
Date: October 23, 2015 at 19:08:33 GMT+1

Dear Apple Customer,
Your Apple ID ( has been used to restore a device from one of your iCloud backups.
Device:Roody’s iPhone (iPhone 4s)
IP: (Denmark)
If you have not restored a device recently or you believe someone may have accessed your account,we recommend to visit the link below to verify that you are the legitimate account holder.
Verify now >
Apple Support
My Apple ID | Support | Privacy Policy
Copyright © 2015 Apple Distribution International, Hollyhill Industrial Estate, Hollyhill, Cork, Republic of Ireland.


From: Apple Inc Profile []
Sent: 25 October 2015 13:53
To: xxxxxxxxx
Subject: Your Apple Locked


Apple User

Resolution Your Ref: #K20IL8176-A114
Date: 25 – October – 2015


Our members security means everything. That’s why we are contacting you in reference to your Apple ID The Apple Privacy Policy was updated on September 17, 2015 and now requests members to review the information we hold on them due to KYC (Know your Customer) regulation.

We have tried to get in touch with you on 2 previous occasions to review this information before the privacy policy change on the 17th of September and did not received a response. This is the concluding communication before closure of your Apple Account within the next 48 hours and all associated data.

Please follow the link provided to login.

>>> Validate My Apple Account

iCloud Customer Support

This is an automatic email – please do not reply to it.

Windows 10 and F-Secure Warning

Warning to Windows 10 users

The current version of F-Secure available from the ITS webpages is not compatible with Windows 10. It may crash and possible damage you Windows 10.

Do not Install, until this has been resolved.

Windows 10 has built in anti-virus (Defender) which will provide reasonable protection, until a compatible version of F-Secure is available.

Reactivating ChemDraw

Those who are currently using versions 10 to 15 should need only “reactivate”. To reactivate, click “Activate ChemDraw…” on the “Help” menu then select “Active over internet”.

If you need your serial number and misplaced it, you can look it up by logging in on and clicking “View Serial Numbers & Expiration Dates for Your Downloads” “My Downloads”.
To download v15, go to here and follow the instructions to download.

If your current serial number will not activate, go to the website here. When you reach the download page, you should receive an email within a few minutes with a serial number that should work.

chem-all and chem-building

When you sending email chem-all or chem-building, currently you may get a message like:

Your message to the list ‘chem-all’ has been forwarded to the moderator(s)

This is to try and reduce the amount of malicious and spam emails circulating. Emails will wait to be checked and approved by a moderator, hopefully this is only be a temporary measure.